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Returns & Exchanges
At Altair The Label, we want you to love every piece you wear. If your selection isn't quite right, we accept returns on unworn items with original tags attached within 21 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
3
Ship It Back
Download and print your prepaid shipping label, then drop off the package at any authorized carrier location.
4
Receive Your Refund
Once our team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing